Partnership with CONTACTO - New service
A company created in 2020 and based in Quebec. Contacto is a centre of experts in customer development relationship. Why a partnership?
- Knowledge of all DMS systems and complete integration.
- Highly qualified agent trained by Ms. Jomphe.
- You can personalize your package and Contacto will make for you a business proposal.
- Additional options are available.
- No long-term contract. 30 days notice.
- 100% customization according to your needs.
- New complementary service offered to help organizations.
Customized training
Training is an art! Specialized training for the customer experience and for IT used in the automotive industry as well as all CRM management tools.
Online training
Several courses are offered! CRM and customer loyalty, the phone approach, customer needs and loyalty, follow-up and cycles, how to increase service traffic and reception (basic concept).
A course book is available and you will receive a certificate.
Video conference training
Individual or group! Training adapted according to the IT used and to the manufacturer.
Direct mail
Do you want to send emails or SMS? We can help you! Optimization of your IT tools in your organization.
Other solutions
- Mentoring
- Customer data extraction
- Consultation
- Business plan
- Subsidy program
