Ms. Yanick Jomphe obtained a doctoral degree (Ph.D.) in Management Sciences from Paris 8 University on November 16, 2017. She is recognized as having great dedication and leadership as she is the only woman with a Ph.D. in the Automotive sector at an international level.
Thesis title : "Impact of stakeholder involvement in the implementation of management tools on organizational performance : the case of the Canadian automotive sector. "
Paris, November 16, 2017 : The President of the University Paris 8 certifies that YANICK JOMPHE holds the DOCTORATE diploma in SCIENCES DE GESTION. She defended honorably under the direction of Professor Faouzo Bensebaa, (Vincennes-Saint-Denis, University Paris 8), and before a jury chaired by Yvon PESQUEUX, a professor at the CNAM as well as David Autissier, (Lecturer/HDR, University Paris-Est-Créteil), Prosper Bernard, (professor, University of Quebec in Montreal), Joan Le Goff, (Professor, University Paris-Est-Créteil) and Gilles Paché, (Professor, University of D’Aix-Marseille).
- Having accumulated 20 years of experience in the automotive industry, Yanick Jomphe is recognized as a leading expert in customer management from having implemented the CRM (Customer Relationship Management) system of information technologies, marketing strategies and events. Emploi-Québec certified trainer. A leader in the field and a doctoral thesis highly anticipated by several experts !
- Collaborator for Auto Journal (Rousseau Communication), the first business magazine in the Canadian auto dealership industry. She has signed close to a hundred publications dealing with customer relationship management in the automotive industry and Customer Recovery Centres (BDC).
- Holder of a Bachelor of Business Administration (B.A.A.) and MBA-Cadres Master of Business Administration.
- For more than 20 years, Ms. Jomphe has offered consulting, classroom training and since 2016, online training courses in the automotive field ...
The only woman PH.D. in the automotive sector internationally.